Coronavirus in Nether Edge - Sources of support 


The Nether Edge Help Network (Covid-19 Mutual Aid) has been set up with the aim of setting up street level support for people who are need to self isolate and/or are struggling to cope. There is a Facebook Group at 


Most of the streets in Nether Edge have some form of support group with various means of communicating (WhatApp groups; email groups; Nextdoor groups). The streets in Nether Edge and coverage through Mutual Aid can be found in the document here, which is regularly updated:- 


Beyond the level of support that we can provide as street level Mutual Aid, there are other tiers:- 


Community hubs  

What does a ‘Community Hub’ do? 

Coordinating the doing, delivering food parcels and shopping, supporting food banks, and offering virtual cups of tea. 

  • Buy and deliver food - act as a central location for getting food out to residents. This can be done through different means that suits the hub’s set up. Providing and delivering food parcels to people with higher need, food banks, or doing shopping through volunteers or staff where possible.  

  • Check in with the people you know are vulnerable where you are and offer a ‘virtual cup of tea’, information, a bit of advice, and some emotional support.  

  • Take on concerns and escalations from the informal and neighbourhood groups where you are, and provide structured responses where needed. If you can, support these groups to be safer and more impactful, or to help you.  

  • Identify people who need support in an area, and support/coordinate groups of volunteers to meet need. This might be through your own volunteers, mutual aid groups, or other established groups.  

  • Contribute to the conversations about cold spots and unmet need trough VAS. Help us talk better and more accurately about what’s happening on the ground to those who can offer support (e.g. Sheffield City Council, NHS).  

The local one for Nether Edge is Shipshape telephone 07843552713 

Targeted Support Hubs 

What does a ‘Targeted Support Hub’ do? 

Providing targeted support to individuals with particular needs 

  • Provide a point of contact (phone line, web) for people to access support  

  • Provide an online place where people can access information, advice, and support from their home. For example, a phone directory of useful numbers, letter templates, guidance documents, video tutorials.  

  • Offer specific support for people who have particular needs or are in particular circumstances. For example, people who need taking home from hospital, need or employment advice, advice on housing issues or income.  

  • Other specialist services that community hubs might not be able to deliver.  


Further information and contact details for all Community and Targeted Support Hubs is on the Voluntary Action Sheffield (VAS) website at: 


Sheffield City Council  

More details of the support being provided for people are at:- 


Sheffield Health and Social Care Trust 

The Trust’s 24 hour mental health telephone line is for people of all ages and provides access to urgent mental health support:- 0114 226 3636 


Other sources of information and support 


NHS Coronavirus site 

The official information – beware of dubious information on social media sites 


Official UK Government site 


Age UK in Sheffield 

Regularly updated page of information 

Phone (0114) 250 2850 


Sheffield Rethink Mental Health Support 

Phone 0808 801 0440 


Sheffield MIND 


The Silver Line helpline for older people 

Phone 0800 4 70 80 90 


Sheffield DACT Domestic abuse helpline 

Sheffield 0808 808 2241  National helpline 24/7 0808 2000 247 

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