Added 19 March 2021

Citizens Advice Sheffield

Citizens Advice is here to help as usual – if you need advice on welfare benefits, debt, employment, immigration and housing, please contact us by telephone, text or email

Telephone advice line : Freephone 0808 278 7820 (language line is always available)

(Open Monday to Friday 10am to 4pm except bank holidays)

Text : 07860 026 184  Email : and we will phone you back

We aim to provide advice in community languages with the support of language line or through one of our bi-lingual advisers. In addition to our main services, from Monday 22 March, people who are Urdu or Punjabi speakers who have little or no English will be able to contact us on 0114 700 6881. Callers will be asked to leave a message and one of our bi-lingual advisers, speaking the relevant language, will phone back. We want to try out this service to see if it proves useful to communities,  then our aim is to extend the service to people speaking a number of other community languages particularly Arabic, Somali and Slovak

Kind regards


Clare Lodder

Chief Executive

Citizens Advice Sheffield

The Circle

33 Rockingham Lane, Sheffield S1 4FW


Charity No: 1139239
Company Limited by Guarantee No: 07414080