Keeping your power on
Investments in our network mean the chances of power cuts have reduced dramatically in recent years, but in winter, storms, floods and other extreme conditions can sometimes cause damage to your local power network.
Northern Powergrid make sure the electricity you buy from your chosen energy supplier gets to you safely and, if your power supply ever gets interrupted, we're here to fix things 24/7, 365 days a year... whatever the weather.
We keep the lights on, the kettles boiling and the phones charged for 8 million customers across 3.9 million homes in the North East, Yorkshire and northern Lincolnshire.
We can help you and keep you informed throughout the power cut.
Do you, or someone you know, need a little
extra support this winter?
If you have any concerns about how you, or someone you care for, would manage during a power cut due to your personal or medical circumstances, please join our free Priority Services Register by calling 0800 169 2996 or registering online at www.northernpowergrid.com/care