Coronavirus in Nether Edge - Sources of support
The Nether Edge Help Network (Covid-19 Mutual Aid) has been set up with the aim of setting up street level support for people who are need to self isolate and/or are struggling to cope. There is a Facebook Group at
Most of the streets in Nether Edge have some form of support group with various means of communicating (WhatApp groups; email groups; Nextdoor groups). The streets in Nether Edge and coverage through Mutual Aid can be found in the document here, which is regularly updated:-
Beyond the level of support that we can provide as street level Mutual Aid, there are other tiers:-
What does a ‘Community Hub’ do?
Coordinating the doing, delivering food parcels and shopping, supporting food banks, and offering virtual cups of tea.
Buy and deliver food - act as a central location for getting food out to residents. This can be done through different means that suits the hub’s set up. Providing and delivering food parcels to people with higher need, food banks, or doing shopping through volunteers or staff where possible.
Check in with the people you know are vulnerable where you are and offer a ‘virtual cup of tea’, information, a bit of advice, and some emotional support.
Take on concerns and escalations from the informal and neighbourhood groups where you are, and provide structured responses where needed. If you can, support these groups to be safer and more impactful, or to help you.
Identify people who need support in an area, and support/coordinate groups of volunteers to meet need. This might be through your own volunteers, mutual aid groups, or other established groups.
Contribute to the conversations about cold spots and unmet need trough VAS. Help us talk better and more accurately about what’s happening on the ground to those who can offer support (e.g. Sheffield City Council, NHS).
The local one for Nether Edge is Shipshape telephone 07843552713
Targeted Support Hubs
What does a ‘Targeted Support Hub’ do?
Providing targeted support to individuals with particular needs
Provide a point of contact (phone line, web) for people to access support
Provide an online place where people can access information, advice, and support from their home. For example, a phone directory of useful numbers, letter templates, guidance documents, video tutorials.
Offer specific support for people who have particular needs or are in particular circumstances. For example, people who need taking home from hospital, need or employment advice, advice on housing issues or income.
Other specialist services that community hubs might not be able to deliver.
Further information and contact details for all Community and Targeted Support Hubs is on the Voluntary Action Sheffield (VAS) website at: https://www.vas.org.uk/vcs-hubs/
Sheffield City Council
The Council is providing support services in a number of ways
The Helpline is 0114 273 4567
More details of the support being provided for people are at:-
Sheffield Health and Social Care Trust
The Trust’s 24 hour mental health telephone line is for people of all ages and provides access to urgent mental health support:- 0114 226 3636
Other sources of information and support
NHS Coronavirus site
The official information – beware of dubious information on social media sites
Official UK Government site
Age UK in Sheffield
Regularly updated page of information
Phone (0114) 250 2850
Sheffield Rethink Mental Health Support
Phone 0808 801 0440
The Silver Line helpline for older people
Phone 0800 4 70 80 90
Sheffield DACT Domestic abuse helpline
Sheffield 0808 808 2241 National helpline 24/7 0808 2000 247